With the Bulk Messaging feature, Video Messages can be sent to multiple customers at once.
If you want to increase customer retention, make the most of the bulk sending feature.
This feature is available in the Pro and Enterprise plans.
In order to use the Bulk Messaging feature, an Order List must be registered in advance. Register the Order List using your preferred method, either by integrating via API (on demand) or by uploading an Order List Excel file.
Video Message → Bulk Messaging
Search the pre-registered order information by selecting the recording date and additional filtering options.
To send videos to all the search results, click
Send All Results.
If you want to send only selected videos, check the boxes on the left of each video and click
Send N Video Messages.
Send the video by choosing SMS or Email methods.
Enter the
Brand Nameor selectSeller Name.Check the number of messages and click 'Send’.
A link to the video will be sent to the customer’s mobile phone via SMS.
The customer can access the link to view the video.
Enter the
Brand Nameor selectSeller Name.Check the number of messages and click 'Send’.
A link to the video will be sent to the customer’s email.
The customer can access the link to view the video.
Points are deducted according to the recipient's country and sending method used. For more details on point usage, please refer to the Points guide page.
See below the fee for each country.**
Recipient Country
SMS
EMAIL
South Korea (+82)
15p
10p
United States (+1)
30p
10p
Thailand (+66)
55p
10p
Singapore (+65)
80p
10p
Phillipines (+63)
85p
10p
Japan (+81)
90p
10p
Malaysia (+60)
110p
10p
Taiwan (+886)
145p
10p
Indonesia (+62)
220p
10p
Australia (+61)
45P
10p
*The points charged per SMS for each country vary due to local carrier rates
**If the country you’d like to send an SMS to is not listed above, please contact customer service.
There are various reasons why the video sending might have failed. For support, please contact our support team via live chat or phone (02-856-8864).
Failed SMS send attempts will be refunded as points at the beginning of the following month. Emails are non refundable.
The SMS/Emails sent to customers are managed using a pre-registered template that is the same for all clients. Due to legal compliance requirements, personalized changes are not possible.