Delivery Status
On this page, you can check the results of the video messages sent to customers.
Results for both individual and bulk sends are available.
Video Message → Delivery Status
Select the sending date.
Add search criteria to search for the sending results.
Type
Video Message's delivery method.
Video Number
Video's unique identifier (same as invoice number).
Display Name
Displayed Brand/Seller name.
Sender
Sender phone or email.
Recipient
Sender phone or email.
Delivery Status
Successful: The video was successfully sent.
Pending: Preparing to send the video.
Failed: The video sending failed.
There could be various reasons for the failure. To learn more about the specific issue, please contact our customer service at 02-856-8862 or reach out via live chat.