Realpacking User Guide

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Category

⚙️ Settings

SMS

Schedule SMS Delivery - When you set the Schedule SMS Delivery, SMS will only be sent within the specified time window in the recipient's timezone. Example: If the sending time is set to 09:00 to 18:00 and a message is scheduled to be sent at 20:00, it will be sent at 09:00 the next day. FAQ What is the ID customers will see when they receive the SMS? - Please see below the ID for each country.* Recipient Country Sender ID** South Korea (+82) Authenticated sender number United States (+1) 183352

Video Message Customizing

In this page you can customize the menu within the Video Message page that the customer sees when watching a video. Please note the Basic Plan only offers the default features and the delivery tracking widget. Video Message Select the features you want to use and see the preview on the right side of the screen. Settings → Video Message Customization Video Message Language Select between Korean or English. Intro Ad Video An advertisement video will play before the video itself. See more details a

Add Logo

Add your brand logo to the video to increase brand recognition among customers. This feature is available in the Pro and Enterprise plans. Add Logo The logo will be displayed in the top right corner of the video. Settings → Add Logo 1. Create the logo file. - Dimensions: 120 x 35 px - Type: jpg, png, gif - Select the logo file and Save it. - Check the applied logo in the preview. - Please log back into the recording program to check the applied logo on the recording screen.

Intro Ad Video

Show an Intro Ad Video emphasizing your brand, products or services before the recorded video starts, making a strong impression on buyers . This feature is available in the Pro and Enterprise plans. What is an Intro Ad Video? - This is the advertisement video that plays before the recorded video starts on the Video Message page sent to the customer. - To play the Intro Ad Video, paid points must be charged. 50 points will be deducted if the Intro Ad Video is watched for 3 seconds or more. - If

Service Review Widget

When the Service Review Widget is enabled on the Video Message page, the recipient customer can leave a review directly. This widget can be used on your website, product detail pages, and other places to promote your services. Setting Up Settings → Service Review 1. Select the option for Service Review Widget. Size Set the size of the widget to be displayed on the page. Number of Posts per Page Number of review posts shown per page. Review Count Total number of reviews written by customers. Revi

API Key

In the API Key tab, you can generate and manage all API keys. This feature is available for Pro and Enterprise plans. API Use Cases These use cases are simple examples and you are free to use them in your own systems. I want to drive more traffic to my company’s website. What’s the best way to do it? - You can create a video player using the video iframe call API and embed it on your client's site. - If you want to utilize the reviews your customers leave on the Video Message pages they receive