Realpacking User Guide

On this page you can check the statistics such as receipt confirmation and open rate.

StatisticsVideo Message

  • Check the Video Messages sent, successful delivery, customer receipt confirmation, and open rate (%) data.

  • Choose a sending date and click search to see the status of all related Video Messages.

    Sent

    Number of Video Messages sent to customers.

    Successful Delivery

    Number of Video Messages successfully delivered to customers.

    Customer Receipt Confirmation

    Number of customers who received and opened the Video Message.

    Open Rate

    This shows the percentage of sent messages that were successfully viewed by the customer

  • You can change the order of item names by moving their position with the mouse.

  • This data can be exported as en Excel Sheet.