Order List

In this page order information collected through integration with marketplaces or excel uploads can be reviewed.

Order Information Details

Orders are registered using the following methods:

Order → Order List

Select the search items.

Order Date	The date order was placed by customer.
Order Number	Order’s unique identifier.
Customer Mobile Number	Contact mobile number input by the customer.
Customer Email	Contact email input by the customer.
Registration Date	The date order was registered.
Video Number	Same as invoice number.
Notes	Additional notes you wish to add.
Claim	Whether a claim has been registered.
Inspection	Indicate whether the inspection is complete.
Reset Inspection	Reset an inspection that was previously completed.

The sort and filter functions can be used.
With the download function, it's possible to download the video list or inspection results as an Excel file.
Order information can be deleted by clicking Delete All Results
- Even if the order information is deleted, the videos will remain stored until the end of the storage period or until they are manually deleted.
- Deleted order information cannot be restored.
Click on the order to view detailed information.

Customer Information	Name, phone number, and mobile number of the person who placed the order and order date.
Recipient's Information	Recipient’s name, phone number, mobile number, and address.
Order History Details	Order number, product name, inspection status.
Video Recording List	Video Number, length, claim received status and Video Message sending status.

By clicking on the Video Recording List , it's possible to register a claim (Inquiry History) for a video or send it to a customer. Check the details on how to send the video to a customer on the Send Individual Video Message page.

Yes, it can be edited in the order details.